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Poway City Council approves bill credit for customers impacted by 2019 boil water advisory

The City of Poway will have to dip into its emergency general fund to pay for the one-time payment for water users.

POWAY, Calif. — Poway City Council on Tuesday voted to give residents and businesses an average credit of $28 on their upcoming bill in response to the boil water advisory that hit the area late last year.

The City of Poway will have to dip into its emergency general fund to pay for the one-time payment for water users. 

The bill credit will be for single-family residents, multi-family residents and non-residential customers. It is expected that 77% of customers will see a credit between $10-$50.

The boil water advisory lasted six days in November 2019 after residents noticed discolored water coming out of their tap. All in all, over 190 bars and restaurants were forced to shut down. 

Meanwhile, residents were advised to boil their water before use and many flocked to City Hall to pick up bottled water.

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Poway officials estimate they could spend more than $420,000 in rebates.

The City of Poway did not say how it plans to pay back their emergency fund, but council members said that discussion will come later.

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