SAN DIEGO — Whether you’re dining in, ordering takeout, getting a haircut or buying a beverage, a majority of Americans are confused and divided over tipping.
According to a newly published study by the Pew Research Center, a majority of people in the United States reported that they are being asked to tip service workers more frequently than in the past, and in more places than in previous years.
Despite people in the U.S. tipping more, and being asked to tip more frequently, a majority of Americans said they are still confused about when to tip, where to tip, and how much to tip.
The survey of nearly 12,000 people found no consensus on whether tipping is a choice or obligation. Only a third said it's "extremely or very easy" to know whether to tip, and how much to tip.
However, most people surveyed agreed that tipping is about service.
The Pew Research Center said the landscape of tipping in the U.S. is changing but the rules are still unclear.
Tipping in America | A breakdown
According to the Pew Research Center:
- A majority of Americans said they tip 15% or less for an “average” meal at a sit-down restaurant. Only a quarter of people surveyed said they tip 20% or more.
- Most Americans oppose suggested tip amount
- 40% of Americans oppose businesses suggesting a tip amount to customers.
- Most Americans broadly oppose automatic service charges
- 72% of Americans said they are against these automatic charges, regardless of group size
- Tipping behavior changes depending on situation, location
- 90% tip when dining at a sit-down restaurant
- 78% tip when getting a haircut
- 76% tip when having food delivered
- 70% tip when buying a drink at a bar
- 61% tip when using a rideshare or taxi
- 25% tip when buying a coffee
To read the full study and methodology, click here.
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